{"id":13122,"date":"2024-08-19T14:17:39","date_gmt":"2024-08-19T12:17:39","guid":{"rendered":"https:\/\/smar4v.site.transip.me\/?page_id=13122"},"modified":"2026-07-22T16:47:06","modified_gmt":"2026-07-22T14:47:06","slug":"herroepingsrecht","status":"publish","type":"page","link":"https:\/\/smartmarine.nl\/en\/herroepingsrecht\/","title":{"rendered":"Right of withdrawal"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"13122\" class=\"elementor elementor-13122\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-4aa9aa0 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4aa9aa0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-989fa4e\" data-id=\"989fa4e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fb5b86c elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"fb5b86c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Return<\/h1>\t\t\t\t<\/div>\n\t\t\n\n\t\t<div class=\"elementor-element elementor-element-d64403c elementor-widget elementor-widget-text-editor\" data-id=\"d64403c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>It may happen that you wish to return an order, for example, because you don't like the product after all, or because you wish to cancel the purchase for another reason.<\/p><h2>Right of withdrawal<\/h2><p>Whatever the reason, as a private customer, you have the right to cancel your order up to 14 days after receiving it, without giving any reason. This right only applies to private purchases.<\/p><p>Following cancellation, you have another 14 days to return the product. You will receive a full refund of the order value, excluding any shipping costs. The cost of returning the product will be at your own expense.<\/p><p>If you wish to exercise your right of withdrawal, you must always request a return label from us in advance via <a href=\"mailto:info@smartmarine.nl\">info@smartmarine.nl<\/a><\/p><p>Please state your name, order number, and the product you wish to return. Upon receipt of your request, you will receive a return label and the corresponding return instructions from us.<\/p><p>Returns must be sent exclusively using the return label provided by us. Only in this way can we correctly link the return to your order and process it. Returns that are not registered in advance or are sent without the return label provided by us will not be processed.<\/p><p>The cost of the return label is for your account and will be deducted from the amount to be refunded.<\/p><p>When you exercise your right of withdrawal, the product must be returned with all supplied parts and accessories and, if reasonably possible, in its original condition and packaging.<\/p><p>We will refund the amount due within 14 days of receiving your return, provided the product is received by us in good condition.<\/p><p>If the product is damaged, the packaging is more damaged than necessary, or the product has been used more than necessary to establish its nature, characteristics, and function, we may deduct any resulting loss in value from the amount to be refunded.<\/p><p>Therefore, handle the product with care and ensure it is packed robustly and sufficiently protected.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bbf82c1\" data-id=\"bbf82c1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b1d4007 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"b1d4007\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Request return label<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce64d44 elementor-widget elementor-widget-text-editor\" data-id=\"ce64d44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>Request return label<\/h3><p>If you wish to return a product, please send an email to <a href=\"mailto:info@smartmarine.nl\">info@smartmarine.nl<\/a> with the following details:<\/p><ul><li>Your name<\/li><li>Your order number<\/li><li>The product you wish to return<\/li><li>Reason for return, if you wish to state it<\/li><\/ul><p>Upon receipt of your request, you will be sent the return label and further return instructions.<\/p><p><strong>Questions? Feel free to contact us:<\/strong><\/p><p><strong>Phone:<\/strong> +31 (0)40 - 309 81 23<br \/><strong>E-mail:<\/strong> <a href=\"mailto:shop@smartmarine.nl\">shop@smartmarine.nl<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90601ef elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-tablet elementor-hidden-mobile_extra elementor-hidden-mobile elementor-widget elementor-widget-button\" data-id=\"90601ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/smartmarine.nl\/pdf\/herroepingsformulier.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-file-pdf\" viewbox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M369.9 97.9L286 14C277 5 264.8-.1 252.1-.1H48C21.5 0 0 21.5 0 48v416c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48V131.9c0-12.7-5.1-25-14.1-34zM332.1 128H256V51.9l76.1 76.1zM48 464V48h160v104c0 13.3 10.7 24 24 24h104v288H48zm250.2-143.7c-12.2-12-47-8.7-64.4-6.5-17.2-10.5-28.7-25-36.8-46.3 3.9-16.1 10.1-40.6 5.4-56-4.2-26.2-37.8-23.6-42.6-5.9-4.4 16.1-.4 38.5 7 67.1-10 23.9-24.9 56-35.4 74.4-20 10.3-47 26.2-51 46.2-3.3 15.8 26 55.2 76.1-31.2 22.4-7.4 46.8-16.5 68.4-20.1 18.9 10.2 41 17 55.8 17 25.5 0 28-28.2 17.5-38.7zm-198.1 77.8c5.1-13.7 24.5-29.5 30.4-35-19 30.3-30.4 35.7-30.4 35zm81.6-190.6c7.4 0 6.7 32.1 1.8 40.8-4.4-13.9-4.3-40.8-1.8-40.8zm-24.4 136.6c9.7-16.9 18-37 24.7-54.7 8.3 15.1 18.9 27.2 30.1 35.5-20.8 4.3-38.9 13.1-54.8 19.2zm131.6-5s-5 6-37.3-7.8c35.1-2.6 40.9 5.4 37.3 7.8z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download return form<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-836c430 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"836c430\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Product exchange?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b522c72 elementor-widget elementor-widget-text-editor\" data-id=\"b522c72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you wish to exchange a product, please contact us in advance via <a href=\"mailto:info@smartmarine.nl\">info@smartmarine.nl<\/a>.<\/p><p>Upon registration of your request, you will receive a returns label and accompanying instructions. The cost of returning the product will be at your own expense.<\/p><p>Returns for an exchange must also be sent exclusively with the return label provided by us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1483150 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"1483150\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Change delivery address<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34074e7 elementor-widget elementor-widget-text-editor\" data-id=\"34074e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you have accidentally provided the wrong delivery address, please contact us as soon as possible.<\/p><p>As long as the order has not yet been processed or dispatched, we will try to amend the address for you. Once the order has been handed over to the carrier, we can no longer guarantee an address change.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Retourneren Het kan voorkomen dat u een bestelling retour wilt sturen, bijvoorbeeld omdat het product toch niet bevalt of omdat u om een andere reden van de aankoop wilt afzien. Herroepingsrecht Wat de reden ook is, als particuliere klant heeft u het recht om uw bestelling tot 14 dagen na ontvangst zonder opgave van reden [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-homepage.php","meta":{"footnotes":""},"class_list":["post-13122","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Herroepingsrecht &#8226; Smartmarine<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartmarine.nl\/en\/herroepingsrecht\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Herroepingsrecht &#8226; Smartmarine\" \/>\n<meta property=\"og:description\" content=\"Retourneren Het kan voorkomen dat u een bestelling retour wilt sturen, bijvoorbeeld omdat het product toch niet bevalt of omdat u om een andere reden van de aankoop wilt afzien. 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