Privacy policy

We are aware that you put your trust in us. We therefore see it as our responsibility to protect your privacy. In this privacy statement, we explain what data we collect when you use our website, why we collect this data and how we use it to improve your user experience. So you know exactly how we operate.

This privacy policy applies to Smartmarine's services. Please note that Smartmarine is not responsible for the privacy practices of other websites and resources. By using this website, you indicate your agreement with our privacy policy.

Smartmarine respects the privacy of all users of its site and ensures that the personal information you provide to us is kept confidential.

Our use of collected data

Use of our services
When you sign up for one of our services, we ask you to provide personal data. This data is used to perform the service. The data will be stored on Smartmarine's own secure servers or those of a third party. We will not combine this data with other personal data in our possession.

Communications
When you send e-mails or other messages to us, we may retain those messages. Sometimes we will ask you for personal data relevant to the situation at hand. This enables us to process your queries and respond to your requests. The data will be stored on Smartmarine's own secure servers or those of a third party. We will not combine this data with other personal data in our possession.

Cookies
We collect data for research in order to better understand our customers so that we can tailor our services accordingly.

This website uses "cookies" (text files placed on your computer) to analyse how users use the site. The information generated by the cookie about your use of the website may be transferred to Smartmarine's own secure servers or those of a third party. We use this information to track how you use the website, to compile reports on website activity, and to provide other services relating to website activity and internet usage.

Purposes
We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent.

Third parties
The information is not shared with third parties, with the exception of web applications we use for our online shop, such as the WebwinkelKeur rating system. This data is only used for the purpose of the relevant application and will not be distributed further. In some cases, the information may be shared internally. Our employees are obliged to respect the confidentiality of your data.

Reviews - WebwinkelKeur
We collect reviews through WebwinkelKeur's platform. If you leave a review via WebwinkelKeur, you are required to provide your name and e-mail address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to comment on your review. In case we invite you to leave a review, we share your name and e-mail address with WebwinkelKeur. They only use this data for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organisational measures to protect your personal data. WebwinkelKeur reserves the right to use third parties for the provision of services, for which we have given WebwinkelKeur permission. All of the above guarantees regarding the protection of your personal data also apply to those parts of the service for which WebwinkelKeur engages third parties.

Changes
This privacy notice is tailored to the use of and features on this site. Any adjustments and/or changes to this site may result in changes to this privacy statement. It is therefore advisable to consult this privacy statement regularly.

Choices for personal data
We offer all visitors the opportunity to view, amend or delete any personal information currently provided to us.

Right of inspection
You always have the right to inspect the data we process (or have processed) that relate to your person or can be traced back to that person. You can make a request to this effect to our contact person for privacy matters. E-mail: [email protected]. You will then receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, a copy of all the data with a list of the processors holding this data, indicating the category under which we have stored this data.

Customise/unsubscribe newsletter service
At the bottom of each mailing you will find the option to edit your details or to unsubscribe.

Adjust/unsubscribe communication
If you wish to update your details or have yourself removed from our files, please contact us. Email: [email protected]

Right of transferability
You always have the right to have the data we process (or have processed), which relates to your person or can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, copies or transcripts of all data about you that we have processed or have processed on our behalf by other processors or third parties. In all likelihood, we will no longer be able to continue providing services in such a case, as the secure interconnection of data files can no longer be guaranteed.

Right to object and other rights
You have the right to object, where appropriate, to the processing of your personal data by or on behalf of Smartmarine. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process (or have processed) available to you and thereafter cease processing permanently. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that it does, please contact our privacy contact. E-mail: [email protected] 

Disable cookies
Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is sent. However, some features and services, on our and other websites, may not function correctly if cookies are disabled in your browser. Click here for more information about our cookies.

Analytics
We use Alpha Insights (server side tracking) to track visitor statistics so that we can improve your experience of our website. These statistics are not shared with third parties. 

Questions and feedback
We regularly check our compliance with this privacy policy. If you have any questions about this privacy policy, please contact us at: [email protected]